Phone Support in Website Hosting
We believe that having the option to talk to a live consultant is rather important, for that reason we have three support lines worldwide (UK, USA and Australia) and you are able to reach us on the phone for fourteen hours every day. In case you consider getting one of our website hosting packages, for example, you can call us and learn more about our services before you order in order to make sure that we cover all system requirements for your websites. After your purchase, you can contact us about all of the sales and / or billing problems you may experience, or receive any type of general or basic technical information you need. We've aimed to find the optimal balance between phone and ticket support, so for solely technical matters you will have to use our ticketing system, that will make it easier to keep track of the communication as well as any new developments in the resolution of an issue.