Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Warranty

  • Our group of service technicians will do their best to answer to your advice requests within less than 1 hour. If, however, the trouble you have encountered needs the assistance of the Administrators’ =Dept,= we will forward the ticket to the technician on duty and will write a comment to let you know.

  • Top quality support service

  • Top–class Tech Help And Support Service

  • We provide you with 24x7 tech assistance via a super–fast ticket platform built into your Control Panel. You can write to us all the time about any of the packages that come pre–configured on your virtual server, including the desired Linux OS version, the server administration panel and our custom designed Online Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Online Control Panel that comes free of charge with your virtual server, you will find an educational Help zone, incorporating everything you need to be informed on when organizing your sites and software. We have integrated a wide array of how–to articles and reviews and video guides that illustrate the primary website administration tasks in an easy to read fashion.