Customer Support Channels
A 1–hour Response Guarantee
Giving top notch support promptly is our main priority, so we backup each website hosting packages plan with a 1–hour ticket resolution warranty. At the time you post a ticket or post an email, our client help and support team will do all they possible can to present the most appropriate remedy for your issue and to offer help and advice in due time.
A Top–quality Support Service
Our assistance service is offered by a crew of trained technicians which are ready to answer your questions as quickly as possible. It is easy to speak to the tech support team by starting a technical support ticket from your Online Control Panel or by sending us an e–mail. On business days, you can also call us on the telephone or use the online chat service.
An Intuitive Help Section
ResellerWebSpace’s Control Panel supplies an in depth know–how base that’s included in all sections. In each part, you will find a Help button which will load for you a list of step–by–step lessons on how to work with a particular option or conduct a selected action. Furthermore, we have produced information video tutorials to enable you to get a better idea of the Control Panel’s interface.