Q: What does the web site migration service entail? Will my website be secure?
A: The website migration service that our company is offering is free of cost (to a certain extent). We’ll transfer your website(s) to our top–of–the–line cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can result in lost info and undesirable network downtime. That is why we will accomplish all that for you for free!We have highly knowledgeable administrators whose chief job is to make sure that your web site functions exactly as it did on your old hosting platform. The administrators are experts in transferring custom–built websites, as well as websites that are based on well–known web applications like WordPress and Joomla™.
Q: Web site migration sounds like lots of work. How much time does it take?
A: While we can’t give you an exact ETA, because there are a lot of factors, among them the size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our very best to transfer your web site within 48h, and in certain cases – within 24h (in case the content is not very large).
Q: Do you require anything from me before you begin moving my web site?
A: We will need the login details for your current web hosting provider’s Control Panel and the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. When the transfer is finished, we will make certain that everything is functioning correctly and that the integrity of your content is not compromised before telling you that the transfer is complete. Then we will instruct you how to move the domain name over to your web hosting account with us and how to change the DNS records.
Q: Will my old hosting provider need to provide any information/help?
A: Nah. Apart from your login details for the Control Panel, we won’t need anything. We will never contact your hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you transfer web content from?
A: We can migrate your site from any web hosting provider or any Linux–driven hosting platform provided that we can access the Control Panel and there is FTP access available.The only sites that we can’t transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.