1 hour ticket response
Prompt support is our primary priority and that is why we’ve got a team of capable support engineers who will be happy to provide a quick answer to any question that you might possibly have. Simply submit your helpdesk ticket from the Online Control Panel and we’ll respond back to you within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute response time.
A First–Rate Support Service
We’ve got a team of web hosting support experts who are eager to reply to all your requests anytime you require assistance. The vast majority of our client support team members have several years of experience in the website hosting packages industry, which means that you can always count on fast and in–depth answers to your questions.
An Intuitive Help Center
To help you find a quick hint on how you can use a specific service, we have integrated a very intuitive Help section in the Online Control Panel. You can search through a huge collection of web hosting account management articles and website administration articles, take a glance at the F.A.Q. database or check out our how–to video tutorials.
